Production AI engineering · LLM, RAG & voice

Your AI pilot works in the demo. We make it work in production.

Senior engineers who ship private LLM, retrieval and voice systems, measure them against real traffic, and tell you honestly when not to build.

3.4 s → 511 ms p95 time to first audio on a live voice agent, after we rebuilt the pipeline
Once per frame the expensive vision model runs only at index time, so every CCTV search costs a few small text calls
2–4 weeks to build a measured prototype on your own data, after a short assessment
When we are useful

Bring us in when the model is not the only hard part.

We work where data, software, security and human operations meet. If your problem is one of these, we can usually help.

Pilot → product

The demo needs to become dependable.

It works in a controlled setting. Nobody can say what quality, latency or cost look like under real use.

Knowledge → answers

Useful information is scattered or sensitive.

Teams need cited answers across internal sources, with permissions respected and a deployment your security team can approve.

Handoffs → flow

A valuable workflow has too much manual friction.

Documents, calls or decisions move slowly. You want automation without losing review or auditability.

Uncertainty → evidence

You need an independent technical view.

Before a build, acquisition or investment, you need evidence on architecture, IP risk and build versus buy.

Measured work

Two systems in production, with the numbers.

Client names are withheld under NDA. Methods, architecture and references are available on a call.

iGaming · Voice AI

A phone agent that answers six times faster.

In a voice conversation, the pause before the agent speaks is the whole experience. We measured every stage of a live outbound agent, tuned each one, then restructured the response path so the model output streams straight into speech. p95 time to first audio went from 3.4 seconds to 511 ms with the full agent logic, tool calls and guardrails in place.

In production
LiveKit CloudTransport DeepgramSpeech to text GPT-4o-miniLanguage model CartesiaText to speech
Before and after

Production benchmark

p95 latency
Stage Before After Change
First audio 3,361 ms 511 ms −84.8%
Read the full case →
Security · Video analytics

Search CCTV archives in plain language, and get an honest "nothing found".

An operator types "truck at a junction" and gets the right seconds of footage back, or an empty result instead of the nearest wrong clip. A vision model describes each frame once at index time, so a search costs only a few small text calls and never touches the vision model. The index covers what the describer is asked to name, so the prompt is the search boundary. Three open models, self-hosted, one config file.

In production
Qwen3-VLDescribes each frame QdrantVector search RerankerScores and cuts off ResultClip, or nothing
Production index

20,000 recordings, 10 million indexed segments

reranker score, top hit
Operator query Result Score
"truck at a junction" Correct clip 0.997
"road accident" Correct clip 0.991
"crowd gathering" Correct clip 0.739
Read the full case →
What we build

Three things we are very good at.

Every engagement starts from your constraint, not a package. These are the systems we ship most and measure hardest.

Voice AI agents

Real-time agents on the phone network: outbound campaigns, inbound handling, live transfer to a human. Every stage is measured, and short conversational turns answer in under a second.

  • LiveKit and Twilio SIP telephony
  • Streaming STT, LLM and TTS pipelines
  • Voicemail and answering-machine detection
  • Per-stage latency benchmarks

Private LLM & knowledge systems

Open or proprietary models in your cloud or on-premise, connected to your documents and databases. Cited answers, permissions respected, retrieval quality measured on real questions.

  • vLLM and Kubernetes serving, OpenAI-compatible API
  • Ingestion, hybrid retrieval and reranking
  • Vision-language indexing for images and video
  • GPU sizing and cost modelling

Evaluation & production hardening

The part most AI projects skip. We build the harness that tells you whether a change actually helped, then add the monitoring and fallbacks that keep it true after launch.

  • Latency and cost budgets per pipeline stage
  • Regression benchmarks against recorded baselines
  • LLM-as-judge scoring with human review loops
  • Drift monitoring and prompt versioning

Also: model fine-tuning, workflow automation with human review, technical due diligence for investors, and an on-call engineering retainer once you are live.

Our process

From first call to
production, in steps you can stop at.

We scope one workflow, agree how success is measured, and expand only when the evidence supports it. Most prototypes take two to four weeks.

01

Discovery call

A 45-minute working session with a senior engineer on the workflow, systems and constraints. Free, no commitment.

45 min · free
02

Technical assessment

We inspect the data, infrastructure and current process, then write up the best option, its risks and the evidence needed to proceed. Fixed fee.

3–5 days
03

Measured prototype

A constrained build on your representative data, with quality, latency and cost baselines agreed up front. You see real numbers before a larger commitment.

2–4 weeks
04

Production rollout

Integration with your systems, monitoring and fallbacks, a documented operating model, and handover against acceptance criteria you signed off.

4–12 weeks
Why aore.ai

Engineers who stay through the hard part.

We are a small senior team that has shipped production systems in iGaming, fintech, EdTech and consumer mobile: LLM pipelines, retrieval systems, real-time voice, and the infrastructure underneath. We write the code, run the benchmarks, and stay until the numbers hold.

We will also tell you when AI is not the answer. A slow process is often a broken process, and a model on top of it just makes the breakage faster.

Talk to an engineer
6+ yrs
Shipping production systems in regulated industries
5M+
Installs across consumer apps our engineers built
Open
Open models on your own infrastructure wherever they fit
Python Java / Kotlin LiveKit vLLM Qdrant pgvector Kafka Kubernetes OpenTelemetry
More work

Beyond the two flagship cases.

Client names are withheld by default. Architecture, benchmark methodology and references are available under a mutual NDA.

Get started

Bring one workflow. Leave with a clearer next step.

In 45 minutes we look at what you want to improve, the systems and data involved, and what would make a pilot worth shipping. Then we tell you whether to audit, prototype, build, or stop.

A senior engineer on the call, not a salesperson
No pitch deck or generic roadmap
A useful next step, even if it is not with us

We reply within one business day to arrange your 45-minute session with a senior engineer.